MWPRO IMPACT SCORE
OPERATIONAL IMPACT
28
0
25
50
75
100
MODERATE IMPACT • ASSESS BUSINESS IMPACT
Recommended Action:
Take a look and decide whether this affects your tenant, users or support teams.
Take a look and decide whether this affects your tenant, users or support teams.
What is MWPro Impact Score?
Watch our 60‑second explainer
Primary Audience
Power Platform AdminsIT ManagersService Owners
Why this score?
AI Confidence
HIGH
Enough detail is available to trust this assessment.
Assessment Reasoning
The feature is generally available and optional, aimed at admins configuring process intelligence analytics. It adds KPI customisation and visualisation tools, which primarily affect reporting and analysis, not user workflows. Impact for admins is moderate due to new configuration potential and governance considerations, while users see little direct change. No immediate action or deadline reduces urgency and implementation effort.
35
Admin Impact
15
User Impact
25
Urgency
30
Effort
WHAT YOU NEED TO KNOW
AT A GLANCE
Power Automate now supports creating and visualising custom KPIs in the process intelligence experience. Useful for teams needing metrics tailored to specific processes.
END USERS
No major end-user change expected.
IT ADMINS
No immediate admin action required.
ROLLOUT TIMELINE
Available:
Now
Now
📢 Official Microsoft Message Center Announcement
Microsoft Power Automate – Create and visualize custom KPIs in the process intelligence experience
Message ID: MC1442971
We are announcing the ability to create and visualize custom KPIs in the process intelligence experience in Microsoft Power Automate. This feature reached general availability on July 26, 2026.
How does this affect me?
This feature enables you to define custom KPIs and metrics tailored to specific business requirements within the process intelligence experience. You can create custom metrics using configurable formulas that can incorporate existing process data, standard KPIs, and mathematical operations.
Key capabilities include:
- Custom metric creation: Build new KPIs using an intuitive formula editor that supports calculations based on case attributes, event data, timestamps, and existing metrics.
- Editing and management: Modify, refine, or delete custom metrics as business needs evolve, with changes automatically reflected across all visualizations using those metrics.
- Native visualization support: Integrate custom KPIs seamlessly into all process intelligence experience tiles and components. Display them in process maps, trend charts, statistical breakdowns, and comparative analyses just like standard metrics.
- Business-specific measurements: Define metrics that reflect your unique business context, such as weighted performance scores, custom cost calculations, compliance rates, or domain-specific efficiency ratios.
- Reusability: Reuse custom KPIs throughout the process intelligence experience, applying them to filters and analysis scenarios.
What action do I need to take?
This message is for awareness, and no action is required.
If you would like more information on this feature, please visit Create and visualize custom KPIs in the process intelligence experience.
Source: Microsoft Message Center • Analysed by MWPro
