Mike Rosoft

Updates available for Microsoft 365 Apps for Current Channel [MC1065618]

Message ID: MC1065618 We've released updates to the following update channel for Microsoft 365 Apps: Current Channel [When this will happen:] We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting April…

Modern Workspace Pro 30 April 2025Feature update, Stay informed

Power Platform

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Message ID: MC1065649 We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This feature delivers automated insights directly in Teams. With a pre-meeting prep card, you’ll stay informed about key…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Use time-out rules for automated actions to meet SLAs [MC1065632]

Message ID: MC1065632 We are announcing the Use time-out rules for automated actions feature for Dynamics 365 Contact Center. This feature allows administrators to set up automatic actions on messaging conversations with time-based SLAs to improve CSAT and boost representatives'…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Power Platform

Microsoft 365 Copilot for Sales – Save AI-generated meeting notes into CRM directly from Microsoft Teams [MC1065646]

Message ID: MC1065646 We are announcing the Save AI-generated meeting notes into CRM directly from Microsoft Teams feature for Microsoft 365 Copilot for Sales. This feature allows you to save AI-generated meeting summaries directly into your CRM without switching context.…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Power Platform

Microsoft Copilot Studio – Analyze action usage for agents [MC1065612]

Message ID: MC1065612 We are announcing the Analyze action usage for agents feature for Microsoft Copilot Studio. This feature allows you to understand usage patterns, identify areas for improvement, and optimize performance for agents. This feature will reach general availability…

Modern Workspace Pro 30 April 2025New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Contact Center – Enhanced sessions management and live conversation details [MC1065557]

Message ID: MC1065557 We are announcing the Enhanced sessions management and live conversation details feature for Dynamics 365 Contact Center. This feature lets service representatives manage their sessions and live conversations in the Dynamics 365 Contact Center embedded experience with…

Modern Workspace Pro 30 April 2025New feature, Stay informed

MC1485411: Microsoft Excel Adds Copilot Canvas for Creating Dynamic Reports and Visual Insights

MC1485169: Dynamics 365 Contact Center Adds Role-Based Controls for Recording and Transcription Downloads

MC1485120: Microsoft Outlook Adds Right-Click Ribbon Customization

MC1485116: Exchange Online Enforces EWS Retirement with Required EWSAllowedAppIDs Configuration

MC1187781: Viva Engage Adds Simplified Community Feed Sorted by Recent Posts

MC1485056: Teams Calls App Expands Call History and Consolidates Missed Calls with Voicemails

MC1485054: Microsoft Entra App Gallery Adds Self-Service Onboarding for New Application Submissions

MC1243549: SharePoint and OneDrive Retire One-Time Passcode Authentication and Shift to Microsoft Entra B2B

MC1454378: Microsoft 365 Adds Single ‘Hero Link’ for Unified File and Folder Sharing

MC1479514: Microsoft Teams Adds Default File Attachment and Drag‑and‑Drop Sharing in External Chats

Updates available for Microsoft 365 Apps for Current Channel [MC1065618]

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Dynamics 365 Contact Center – Use time-out rules for automated actions to meet SLAs [MC1065632]

Microsoft 365 Copilot for Sales – Save AI-generated meeting notes into CRM directly from Microsoft Teams [MC1065646]

Microsoft Copilot Studio – Analyze action usage for agents [MC1065612]

Dynamics 365 Contact Center – Enhanced sessions management and live conversation details [MC1065557]

Modern Workspace Pro