Amazon Connect Customer now supports up to 5,000 agents per schedule, making it easier for you to schedule larger business units or multiple business units that share agents (multi-skilled agents) within a single schedule. Additional scale limit updates include up…

Amazon SageMaker AI now offers multi-turn reinforcement learning (RL), a new serverless model customization technique for fine-tuning models on multi-step, agentic tasks. SageMaker AI model customization lets you adapt foundation models using techniques such as supervised fine-tuning, reinforcement learning from verifiable…

Kubernetes version 1.36 introduced several new features and bug fixes, and AWS is excited to announce that you can now use Amazon Elastic Kubernetes Service (EKS) and Amazon EKS Distro to run Kubernetes version 1.36. Starting today, you can create…