Mike Rosoft

Amazon Connect now logs supervisor agent activity status changes to AWS CloudTrail

Amazon Connect now provides audit logging for agent activity status changes made through analytics dashboards to AWS CloudTrail. This enhancement provides visibility into who changed agent activity status, and when changes occurred, helping contact centers maintain clear audit trails. For…

Modern Workspace Pro 29 April 2026

Amazon Web Services

Amazon WorkSpaces Personal enhances PCoIP to DCV protocol migration

Amazon WorkSpaces Personal now provides an enhanced experience for administrators migrating WorkSpaces from PCoIP to DCV protocol, including a guided console action for protocol modification, checkpoint snapshots for rollback support, and session blocking during migration. Amazon DCV is a high-performance…

Modern Workspace Pro 28 April 2026

(Updated) Microsoft 365 Copilot: Add web links as references in Copilot Notebooks [MC1193414]

Message ID: MC1193414 (Updated) Updated April 28, 2026: We have updated the timeline. Thank you for your patience. [Introduction:] We’re introducing the ability to add public web links as references in Microsoft Copilot Notebooks. This enhancement allows users to ground Copilot…

Modern Workspace Pro 28 April 2026Admin impact, New feature, Stay informed, Updated message, User impact

Dynamics 365 Apps

Dynamics 365 Sales – Uncover insights and risks to close more deals with Opportunity Research Agent [MC1294501]

Message ID: MC1294501 We are announcing the ability to uncover insights and risks to close more deals with Opportunity Research Agents in Dynamics 365 Sales. This feature reached general availability on April 15, 2026.How does this affect me?The Opportunity Research…

Modern Workspace Pro 28 April 2026New feature, Stay informed

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Create effective audiences with marketing website interactions [MC1294480]

Message ID: MC1294480 We are announcing the ability to create effective audiences with marketing website interactions in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on May 15, 2026.How does this affect me?This feature enables you…

Modern Workspace Pro 28 April 2026New feature, Stay informed

Amazon Web Services

Build custom applications using natural language in Amazon Quick (Preview)

Today, AWS announces new features in preview for Amazon Quick, allowing users to create custom web applications in minutes using natural language. Creating internal tools and web applications typically requires developer resources or technical skills, but with this new capability,…

Modern Workspace Pro 28 April 2026

MC1318124: Microsoft Teams Adds Cloud File Search in Attach File Picker

MC1450130: OneNote for Android Gets Multimodal Capture in Copilot Notebooks

MC1431365: Copilot Analytics Adds Agent 365 Dashboard for Managers in Viva Insights

MC1465655: Dynamics 365 Project Operations Adds Advanced Correction Options to Journals and Improves Usability

MC1188222: Microsoft Teams Adds Private Chat for Organizers and Presenters and Unifies Backroom Chat in Town Halls

MC1465653: Power Automate Adds Portal Access to Video Logs for Unattended Runs

MC1465569: Power Platform Adds Column-Based Filtering for Secure Dataverse Record Access