Microsoft Outlook for iOS and Android: Enhanced external recipient determinations [MC946793]

Microsoft Outlook for iOS and Android: Enhanced external recipient determinations [MC946793]

Message ID: MC946793

The ability to distinguish between internal and external recipients is crucial for maintaining secure and efficient communication. This update will improve offline accuracy and overall performance of the External Recipients MailTips feature on Microsoft Outlook for iOS and Android.

This post is associated with MC834102 External recipients MailTip offline behavior update for Microsoft Outlook for iOS and Android (published July 2024, updated to cancel November 2024).

[When this will happen:]

General Availability (Worldwide, GCC, GCC High): We will begin rolling out early January 2025 and expect to complete by late January 2025.

[How this will affect your organization:]

After this rollout, organizations that have enabled External Recipient MailTips feature will benefit from the client retrieving and caching internal domain information from the Microsoft Exchange Server. This improves accuracy for users who are offline or have unreliable internet connections and overall feature performance.

Before this rollout, Outlook for iOS and Android calls the MailTips service for an External Recipient determination when users add recipients to an email. When the user is offline, we are unable to reach the MailTips service, so domain comparison is used.

This change is on by default.

[What you need to do to prepare:]

This change will happen automatically by the specified date. No admin action is required. Please notify your users about this change and update relevant documentation.

Learn more: MailTips in Exchange Online | Microsoft Learn (will be updated before rollout)

Source: Microsoft

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1 Comment

  1. Mike Rosoft

    The recent update to Microsoft Outlook for iOS and Android brings a significant enhancement to the External Recipients MailTips feature, and it’s one that both admins and users will appreciate. The ability to distinguish between internal and external recipients is essential for secure communication, and this update promises to bolster that capability—especially in offline scenarios.

    For admins, the beauty of this rollout is its simplicity. There’s no need for any additional configuration or action on your part; the changes will occur automatically. This means less time spent on troubleshooting or user support, allowing you to focus on more strategic initiatives. Just a friendly reminder to keep your users informed about this update so they’re aware of the enhanced MailTips functionality. After all, knowledge is power—especially when it comes to avoiding those embarrassing “Oops, wrong recipient!” moments!

    For users, the improved offline accuracy means that even when you’re away from a stable internet connection, you can still confidently send emails knowing that you’re communicating with the right people. Imagine being on a train, with spotty Wi-Fi, yet still able to send emails with the assurance that your recipient list is accurate. It’s like having a trusty sidekick who always has your back!

    In terms of impact, this change is expected to enhance overall performance, making the email experience smoother and more reliable. It’s a win-win for everyone involved.

    So, what do you think? Will these enhancements change the way you use Outlook on the go? Share your thoughts and experiences in the comments below! And for more insights on Microsoft updates and features, be sure to check out additional posts at mwpro.co.uk.

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