Take a look and decide whether this affects your tenant, users or support teams.
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📢 Official Microsoft Message Center Announcement
Insights Agent V2 Frontier
Message ID: MC1520901
[What and Why:]
Insights Agent V2 is now available in Frontier
Insights Agent V2 gives M365 admins tenant-level visibility into agent adoption. M365 admins retain control over whether user feedback is shared with agent owners. Learn more: Explore user feedback with Microsoft 365 Insights Agent
[Rollout Schedule:]
Public Preview (Worldwide): Roll out is completed.
[Impact on Your Organization:]
If you enable feedback sharing, agent owners can use Insights Agent to review user ratings, comments, and feedback themes for agents they own. Shared feedback is limited to your tenant, and submitter identities are not shown to agent owners. You control whether feedback is shared for all agents, selected agents, or no agents.
[Action Required/Recommendations:]
No action is required by default. Feedback sharing is off (“No agents”). To enable it, go to Agents > Settings > Agent feedback sharing in the Microsoft 365 admin center and select All agents or Selected agents.
[Compliance considerations:]
No compliance considerations identified. Review as appropriate for your organization.
Source: Microsoft Message Center • Analysed by MWPro
