Amazon Web Services

Amazon Connect now provides case data in the analytics data lake, making it easier for you to generate reports and insights. With case data available alongside other Amazon Connect analytics, you can use Amazon Athena and Amazon QuickSight to build…

Amazon Elastic Compute Cloud (EC2) C8id instances powered by custom Intel Xeon 6 processors feature up to 384 vCPUs, 768GiB of memory, and 22.8TB of NVMe SSD storage and deliver up to 43% higher performance and 3.3x more memory bandwidth…

Amazon Elastic Compute Cloud (Amazon EC2) C8gd and M8gd instances with up to 11.4 TB of local NVMe-based SSD block-level storage are now available in additional regions. C8gd instances are now available in South America (Sao Paulo). M8gd instances are…

Amazon CloudWatch Database Insights expands the availability of its on-demand analysis experience to AWS GovCloud (US-East) and AWS GovCloud (US-West). CloudWatch Database Insights is a monitoring and diagnostics solution that helps database administrators and developers optimize database performance by providing…

Amazon EC2 High Memory U7i instances with 8TB of memory (u7i-8tb.112xlarge) are now available in AWS Asia Pacific (Hyderabad), and U7i instances with 12TB of memory (u7i-12tb.224xlarge) are now available in AWS Europe (Spain). U7i instances are part of AWS…

Amazon Connect now enables you to choose the "From" email address when replying to inbound emails or sending new outbound messages, helping contact centers ensure the correct brand or business identity is used for every customer interaction. Administrators can configure…