Amazon Web Services

Amazon Connect now enables agents to forward email contacts to external email addresses and distribution lists directly from the Agent workspace and Contact Center Panel. When an email is forwarded, agents still retain ownership and complete communication trail of the…

Amazon Bedrock AgentCore Runtime now supports the Agent-User Interaction (AG-UI) protocol, enabling developers to deploy AG-UI servers that deliver responsive, real-time agent experiences to user-facing applications. With AG-UI support, AgentCore Runtime handles authentication, session isolation, and scaling for AG-UI workloads,…

Starting today, Amazon EC2 Hpc8a instances are available in Asia Pacific (Tokyo) and AWS GovCloud (US-West) regions. These instances are powered by 5th Gen AMD EPYC processors (formerly code named Turin). With a maximum frequency of 4.5GHz, Hpc8a instances deliver…

AWS Firewall Manager announces that it is now available in AWS Asia Pacific (New Zealand) Region. AWS Firewall Manager helps cloud security administrators and site reliability engineers protect applications while reducing the operational overhead of manually configuring and managing rules.…

Starting today, Amazon EC2 M8azn instances are now available in US East (Ohio) Region. These general purpose high-frequency high-network instances are powered by fifth generation AMD EPYC (formerly code named Turin) processors and offer the highest maximum CPU frequency, 5GHz…

Starting today, Amazon EC2 R8a instances are now available in Asia Pacific (Tokyo) Region. These instances, feature 5th Gen AMD EPYC processors (formerly code named Turin) with a maximum frequency of 4.5 GHz, deliver up to 30% higher performance, and…