Amazon Connect Customer now supports assigning up to 7 security profiles with granular access controls per user, increased from the previous limit of 2. This means an agent who serves multiple lines of business can now have a distinct, scoped…

Amazon EC2 is announcing support for AMD Secure Encrypted Virtualization-Secure Nested Paging (SEV-SNP) on Dedicated Hosts, enabling customers to run their confidential computing workloads on physical servers fully dedicated to their use. Customers can allocate a Dedicated Host with SEV-SNP…

Amazon Connect Customer now lets you protect sensitive information in agent screen recordings by defining rules to redact specific applications or URLs. Agent screen recording helps supervisors identify coaching opportunities, such as non-compliance with business processes by allowing them to…

Amazon Elastic Container Service (Amazon ECS) now provides real-time deployment observability in the Amazon ECS Console. With this launch, customers can track deployment progress, monitor deployment health, and diagnose failures directly from the console, and understand exactly what is happening during…

Amazon Elastic Container Service (Amazon ECS) introduces zone-aware routing for ECS Service Connect, enabling customers to reduce cross Availability Zone (AZ) data transfer costs and latency by automatically prioritizing service-to-service traffic within the same AZ. With this launch, ECS Service Connect…

Amazon Elastic Container Service (Amazon ECS) now gives you more control over when a service deployment is considered failed and automatically rolled back. You can now customize deployment circuit breaker settings to match your application's startup behavior, deployment needs, and…