Amazon Web Services

Amazon Connect Customer now enables contact center supervisors to receive real-time alerts directly on the dashboard when specific keywords, phrases, or sentiment patterns are detected during live calls and chats, enabling faster intervention and improved customer outcomes. For example, when…

AWS Backup support for Amazon Elastic Kubernetes Service (EKS) is now available in the AWS European Sovereign Cloud (Germany) Region. This expansion brings fully-managed, policy-based data protection and recovery to your Amazon EKS clusters in this newly supported Region —…

You can now create Amazon S3 Access Grants in the AWS European Sovereign Cloud (Germany) Region. Amazon S3 Access Grants map identities in directories such as Microsoft Entra ID, or AWS Identity and Access Management (IAM) principals, to datasets in…

Claude Fable 5 is generally available on AWS and makes Mythos-level capabilities available to all customers, with strong safeguards designed to make it safe for broader use. Fable 5 is state-of-the-art on nearly all tested benchmarks and delivers a step-change…

Today, AWS announces the preview of AWS FinOps Agent, a frontier agent for FinOps practitioners and engineering teams that answers cost questions, surfaces optimization opportunities, automatically investigates cost anomalies, and runs recurring FinOps workflows on a schedule you define. With the AWS…

Amazon EMR Serverless now supports interactive sessions with Spark Connect, enabling you to develop and run Apache Spark applications from managed notebooks in Amazon SageMaker Unified Studio, as well as your favorite notebook environments and IDEs such as Jupyter and…