Amazon Web Services

Amazon Connect now supports Default Guides for After Contact Work (ACW), enabling contact center administrators to automatically launch a Step-by-Step Guide when an agent enters the ACW state without any manual work.  This capability helps contact centers standardize post-contact workflows…

IAM Policy Autopilot now supports Java applications and Terraform-aware policy generation, expanding its language coverage and its ability to generate less permissive IAM policies from code. IAM Policy Autopilot is an open-source tool launched at re:Invent 2025 that helps builders…

AWS Marketplace launches a new Tax management portal that provides sellers a streamlined self-service process to view and download invoices, eliminating the need to request invoices through support channels. Tax management portal integrates the invoice management directly into the AWS…

AWS Service Catalog is now available to customers in two additional AWS Regions: Asia Pacific (New Zealand) and Canada West (Calgary). AWS Service Catalog enables customers to create, govern, and distribute a catalog of approved Infrastructure as Code (IaC) products…

Amazon Route 53 Global Resolver now lets you add and remove AWS Regions for anycast DNS resolution, giving you flexible control over where your DNS queries are resolved. This allows you to easily expand Global Resolver coverage as your organization…

Amazon Route 53 Resolver endpoints now support DNS64 on inbound endpoints and IPv6 forwarding through the internet gateway (IGW) on outbound endpoints, making it easier to manage hybrid DNS across IPv4 and IPv6 networks. With DNS64 enabled on inbound endpoints,…