Dynamics 365 Apps Archives - Page 29 of 51

Dynamics 365 Contact Center – Broaden region coverage of voice channel [MC1162754]

Message ID: MC1162754 We are announcing the ability to use the voice channel in the United Arab Emirates (UAE) and Government Community Cloud Moderate (GCC-M) regions in Dynamics 365 Contact Center. This feature will reach general availability on October 31,…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Insert Copilot prompts in email templates [MC1162753]

Message ID: MC1162753 We are announcing the ability to insert Copilot prompts in email templates that will enable data to be auto populated when the email template is inserted in Dynamics 365 Customer Service. This feature will reach general availability…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent [MC1162751]

Message ID: MC1162751 We are announcing the ability to update your knowledge base using the Customer Knowledge Management Agents. This feature will reach general availability on October 31, 2025. How does this affect me? Customer Knowledge Management Agent lets you…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements [MC1162743]

Message ID: MC1162743 We are announcing the ability to customize fields in the card layout and the open behavior for conversation messaging channels to help customer service representatives increase productivity in Dynamics 365 Contact Center. This feature will reach general…

Modern Workspace Pro 30 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Boost pipeline by autonomously researching leads with Sales Qualification Agent [MC1159615]

Message ID: MC1159615 We are announcing the general availability of Sales Qualification Agent in Dynamics 365 Sales, which autonomously researches and engages leads, and hands off to sellers only those that have demonstrated purchase intent. This feature will reach general…

Modern Workspace Pro 26 September 2025Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Accelerate data entry using form fill assist toolbar [MC1158841]

Message ID: MC1158841 We are announcing the ability to extract key details, such as names, phone numbers, addresses, and company info from uploaded content, and intelligently map them to the right fields in the sales form in Dynamics 365 Sales.…

Modern Workspace Pro 24 September 2025New feature, Stay informedNo Comments

AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…
Trusted Script Enforcement in SharePoint Online: What’s Changing and How to Prepare with SPFx - Proteus on Content Security Policies (CSP) are coming to SharePoint Online and might impact your custom SPFx solutions [MC1193419]12 February 2026
[…] CSP is enforced, these patterns will cause breakages. Microsoft’s SharePoint team confirms that any SPFx solution loading scripts from…
Nana Banana UK AI Image Editor on Microsoft Teams: Meeting participants can request collaborative annotation sessions [MC1019312]10 February 2026
This collaborative annotation feature sounds like a huge leap forward for real-time screen sharing in Teams. Being able to instantly…