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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Automatically handle waiting conversations when queues close or become unstaffed [MC1323827]
Message ID: MC1323827 We are announcing the ability to automatically handle waiting conversations when queues close or become unstaffed in Dynamics 365 Contact Center. This feature will reach general availability on June 20, 2026.How does this affect me?This feature enhances…
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