Dynamics 365 Apps

Message ID: MC1242602 We are announcing the ability to generate AI-driven dynamic forecasts with intelligent method selection in Dynamics 365 Customer Service. This feature will reach public preview on March 20, 2026.How does this affect me?This feature uses large language…

Message ID: MC1242583 We are announcing the ability to close simple deals using Deal Close Agent to generate quotes and complete orders in Dynamics 365 Sales. This feature will reach general availability on April 1, 2026.How does this affect me?The…

Message ID: MC1239842 We are announcing the ability to run voice outbound campaigns with proactive engagement in Dynamics 365 Contact Center. This feature will reach general availability on March 31, 2026. How does this affect me? This feature allows administrators…

Message ID: MC1239829 We are announcing the ability to enable outline level to the tasks in resource assignment view in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026. How does this affect me? This…

Message ID: MC1239674 We are announcing the ability to use the simplified Approvals page in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026. How does this affect me? This feature updates the UI experience…