Dynamics 365 Apps

Message ID: MC1144599 We are announcing the ability to mask sensitive data and prevent unauthorized access in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025.How does this affect me?Leveraging the sensitive data redaction capabilities…

Message ID: MC1144563 We are announcing streamlined menu navigation for out-of-box analytics in Dynamics 365 Contact Center. This feature reached general availability on August 26, 2025.How does this affect me?This feature provides a refreshed Analytics UI experience, designed to enhance…

Message ID: MC1143957 We are announcing the ability to use constrained grammars for speech recognition in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025.How does this affect me?This feature delivers better accuracy, performance, and…

Message ID: MC1143714 We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025. How does this affect me? This feature enables…