Posted inMicrosoft Entra
![Dynamics 365 Contact Center – Evaluate multiple conversations using Quality Evaluation Agent [MC1265787]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-cottonbro-3692887-1024x683.webp "Dynamics 365 Contact Center – Evaluate multiple conversations using Quality Evaluation Agent [MC1265787] 11")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Evaluate multiple conversations using Quality Evaluation Agent [MC1265787]
Message ID: MC1265787 We are announcing the ability for supervisors and quality managers to evaluate multiple closed conversations on demand, directly from the conversation list view, that also enables automated review of historical closed conversations in Dynamics 365 Contact Center.…
![Dynamics 365 Customer Insights – Journeys – Boost engagement with Copilot-powered conversational text messages [MC1265755]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-mikhail-nilov-6963062-1024x683.webp "Dynamics 365 Customer Insights - Journeys - Boost engagement with Copilot-powered conversational text messages [MC1265755] 13")
![Power Platform – Move apps out of the default environment [MC1265740]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-shkrabaanthony-5243990-1024x683.webp "Power Platform - Move apps out of the default environment [MC1265740] 14")
![Dynamics 365 Contact Center – Consent-Based Recording for Voice Interactions [MC1265742]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-markusspiske-193350.bak_-1024x683.webp "Dynamics 365 Contact Center - Consent-Based Recording for Voice Interactions [MC1265742] 15")
![Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labels [MC1265738]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-junior-teixeira-1064069-2047905-1024x683.webp "Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labels [MC1265738] 16")