Posted inPower Platform
![Dynamics 365 Contact Center – Leverage rich media messaging across channels [MC1239656]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-cottonbro-5473955-1024x683.webp "Dynamics 365 Contact Center – Leverage rich media messaging across channels [MC1239656] 11")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Leverage rich media messaging across channels [MC1239656]
Message ID: MC1239656 We are announcing the ability to leverage rich media messaging across channels in Dynamics 365 Contact Center. This feature will reach general availability on March 30, 2026. How does this affect me? With this feature, admins can…
![Microsoft Dataverse – Standardize security role and system application docs [MC1239655]](https://mwpro.co.uk/wp-content/uploads/2025/06/shutters-669296_1920-1024x683.webp "Microsoft Dataverse - Standardize security role and system application docs [MC1239655] 12")
![Dynamics 365 Project Operations – View approvals of different types more clearly by using the enhanced UI [MC1239651]](https://mwpro.co.uk/wp-content/uploads/2025/06/holiday-7097358_1920-1024x683.webp "Dynamics 365 Project Operations - View approvals of different types more clearly by using the enhanced UI [MC1239651] 13")
![Dynamics 365 Customer Service – Record and review full‑screen representative activity [MC1238923]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-cup-of-couple-7657215-1024x683.webp "Dynamics 365 Customer Service - Record and review full‑screen representative activity [MC1238923] 14")
![Workspace IP Firewall rules (Public Preview) [MC1238430]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-mikhail-nilov-7827963-1024x683.webp "Workspace IP Firewall rules (Public Preview) [MC1238430] 15")
