Microsoft Dataverse – Ending Support for configuring Table‑Level Deleted-Records Keeping [MC1215681]

Microsoft Dataverse – Ending Support for configuring Table‑Level Deleted-Records Keeping [MC1215681]

Message ID: MC1215681 Beginning February 2026, Microsoft Dataverse will no longer support configuring deleted-records keeping at the individual table level. Deleted records will now be managed consistently at the environment level for all tables.How does this affect me?You will no…
Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 (Updated) We are announcing that the default assignment strategy for new messaging queues will be set to "least active." This change will reach general availability on February 6, 2026.How does this affect me?When a new messaging queue…
Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing [MC1214118]

Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing [MC1214118]

Message ID: MC1214118 We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reach general availability on January 30, 2026. How does this affect me? This feature enables…