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![Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-33158-1024x683.webp "Dynamics 365 Customer Service - Automate case lifecycle tasks with Case Management Agent [MC1163794] 11")
Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]
Message ID: MC1163794 (Updated) We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer…
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