Power Platform Archives - Page 2 of 133

Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing [MC1214118]

Message ID: MC1214118 We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reach general availability on January 30, 2026. How does this affect me? This feature enables…

Modern Workspace Pro 6 January 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Monitor real-time conversations with Quality Evaluation Agent [MC1214103]

Message ID: MC1214103 We are announcing the ability to monitor real-time conversations with Quality Evaluation Agent in Dynamics 365 Contact Center. This feature will reach general availability on January 16, 2026. How does this affect me? When a quality score…

Modern Workspace Pro 6 January 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Apps – Audit data for entity routing configurations and entities [MC1213470]

Message ID: MC1213470 We are announcing the ability to audit data for entities and entity routing configurations within both Dynamics 365 Contact Center and Dynamics 365 Customer Service. This feature will reach general availability on January 31, 2026.How does this…

Modern Workspace Pro 5 January 2026New feature, Stay informedNo Comments

Power Platform

Power Platform admin center – Manage external authentication provider governance [MC1210742]

https://youtu.be/-KLXSLUCHuk Message ID: MC1210742We are announcing the ability of new controls, in the Power Platform admin center, that let admins select which external identity providers can be used on their Power Pages sites. This feature will reach general availability on…

Modern Workspace Pro 1 January 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Debug issues in automatic assignment with enhanced logs [MC1210746]

Message ID: MC1210746 We are announcing the ability to debug issues in automatic assignment with enhanced logs in Dynamics 365 Contact Center. This feature will reach general availability on January 31, 2026.How does this affect me?With this update, administrators can…

Modern Workspace Pro 1 January 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Debug routing issues with Application Insights dashboard [MC1210743]

Message ID: MC1210743 We are announcing the ability to debug routing issues with the Application Insights dashboard in Dynamics 365 Contact Center. This feature will reach general availability on January 31, 2026. How does this affect me? This feature provides…

Modern Workspace Pro 1 January 2026New feature, Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]