Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Resolve issues autonomously with Customer Intent Agent [MC1187356]
Message ID: MC1187356 We are announcing the ability to enable fully autonomous, real-time, multichannel customer support by leveraging the Customer Intent Agent's advanced AI capabilities in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025.How…
![Dynamics 365 Contact Center - Resolve issues autonomously with Customer Intent Agent [MC1187356] 1 Dynamics 365 Contact Center – Resolve issues autonomously with Customer Intent Agent [MC1187356]](https://mwpro.co.uk/wp-content/uploads/2025/06/ai-7977960_1920-1024x683.webp)
