Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 (Updated) We are announcing the ability to update the default Message Queues assignment strategy to "least active" in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026. How does this affect me?…
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Dynamics 365 Customer Service – Configure timeout rules override in SLA-based automatic actions [MC1191196]
Posted inDynamics 365 Apps

Dynamics 365 Customer Service – Configure timeout rules override in SLA-based automatic actions [MC1191196]

Message ID: MC1191196 We are announcing the ability to configure timeout rules override in SLA-based automatic actions in Dynamics 365 Customer Service. This feature will reach general availability on December 31, 2025. How does this affect me? This feature enables…
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Dynamics 365 Project Operations – Edit per diem transaction date, exchange rate in expense management [MC1191197]
Posted inDynamics 365 Apps

Dynamics 365 Project Operations – Edit per diem transaction date, exchange rate in expense management [MC1191197]

Message ID: MC1191197 We are announcing the ability to edit transaction dates and exchange rates for per diem expenses to improve flexibility and accuracy in expense reporting, in Dynamics 365 Project Operations. This feature will reach general availability on December…
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Power Platform admin center – Power Platform inventory now includes agents, apps, workflows from Microsoft 365 Copilot [MC1191203]
Posted inPower Platform

Power Platform admin center – Power Platform inventory now includes agents, apps, workflows from Microsoft 365 Copilot [MC1191203]

Message ID: MC1191203 We've expanded Power Platform inventory (Public Preview) to include four new resource types, giving admins a single view of resources across Power Platform and Microsoft 365 Copilot. Starting December 1, 2025, and completing worldwide by December 20,…
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Deprecating Power BI Q&A
Posted inPower BI

Deprecating Power BI Q&A

We are announcing the deprecation of Q&A, our legacy natural language tool, which will take place in December 2026. Moving forward, users can instead utilize Power BI Copilot, which provides a more advanced and integrated solution for querying your data…
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Microsoft Copilot Studio – Increase sense of security for makers inside Copilot Studio [MC1190188]
Posted inPower Platform

Microsoft Copilot Studio – Increase sense of security for makers inside Copilot Studio [MC1190188]

Message ID: MC1190188 We are announcing the introduction of improved insights and security awareness for your agents in Microsoft Copilot Studio. This feature is now available.How does this affect me?With this feature, makers now receive improved insights with real-time visibility…
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