Posted inMicrosoft 365 suite
![Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests [MC1317126]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-felixmittermeier-355762-1024x683.webp "Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests [MC1317126] 11")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests [MC1317126]
Message ID: MC1317126 We are announcing the ability to enable AI-assisted time-off and swap requests in Dynamics 365 Contact Center. This feature will reach public preview on May 30, 2026.How does this affect me? This feature enables an AI-assisted solution…
![Power Automate – Create and visualize custom KPIs in the process intelligence experience [MC1310386]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-therato-3408744-1024x683.webp "Power Automate - Create and visualize custom KPIs in the process intelligence experience [MC1310386] 14")
![Dynamics 365 Commerce – Display distance in kilometers on the Store Commerce app [MC1301490]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-goumbik-296287-1024x683.webp "Dynamics 365 Commerce - Display distance in kilometers on the Store Commerce app [MC1301490] 15")
![Microsoft Power Automate – Support for normalized schema import for data ingestion [MC1296281]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-joaojesusdesign-921294-1024x683.webp "Microsoft Power Automate - Support for normalized schema import for data ingestion [MC1296281] 16")