Posted inExchange Online
![Dynamics 365 Contact Center – Secondary audio device for notifications in Digital Messaging conversations [MC1315214]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-moose-photos-170195-1037992-1024x683.webp "Dynamics 365 Contact Center – Secondary audio device for notifications in Digital Messaging conversations [MC1315214] 11")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Secondary audio device for notifications in Digital Messaging conversations [MC1315214]
Message ID: MC1315214 We are announcing the ability for Customer service representatives (CSRs) to configure a secondary audio device for their sound setting personalization on the Digital Messaging channels in Dynamics 365 Contact Center. This feature will be available in…
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