Dynamics 365 Customer Service – Use Copilot to generate contextual partial email content [MC1094632]
Posted inDynamics 365 Apps

Dynamics 365 Customer Service – Use Copilot to generate contextual partial email content [MC1094632]

Message ID: MC1094632We are announcing the ability to use Copilot to generate contextual partial email content for Dynamics 365 Customer Service. This feature enables customer service representatives to leverage AI assistance at any point during email composition. This feature will…
Tags: ,
(Updated) Microsoft Teams: Third-party chat and meeting keyboard shortcut support [MC992216]
Posted inMicrosoft Teams

(Updated) Microsoft Teams: Third-party chat and meeting keyboard shortcut support [MC992216]

Message ID: MC992216 (Updated) Updated June 13, 2025: We have updated the timeline below. Thank you for your patience. Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable…
Tags: , , ,
(Updated) Microsoft Teams: Enhanced peripheral data in Pro Management portal reports for BYOD spaces [MC1090689]
Posted inMicrosoft Teams

(Updated) Microsoft Teams: Enhanced peripheral data in Pro Management portal reports for BYOD spaces [MC1090689]

Message ID: MC1090689 (Updated) Updated June 16, 2025: We have updated the timeline below. Thank you for your patience. We’re adding new peripheral health reporting capabilities to the Pro Management portal, enabling admins to proactively monitor device issues in bring…
Tags: , , ,