Stay informed Archives - Page 272 of 550

Dynamics 365 Contact Center – Place a consulting representative on hold in a call [MC1163741]

Message ID: MC1163741 We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, customer…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Block capacity for consulted conversations [MC1163749]

Message ID: MC1163749 We are announcing the ability to block capacity for consulted conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, admins can enable the option…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Reduce competitive risk with tailored insights and talking points from Sales Qualification Agent [MC1163771]

Message ID: MC1163771 We are announcing the ability to proactively mitigate competitive risks with tailored competitor insights and talking points from the Sales Qualification Agent in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025.How does…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Power Platform

Microsoft Copilot Studio – Request information from humans in the loop in agent flows [MC1163768]

Message ID: MC1163768 We are announcing the ability to request information from humans in the loop in agent flows in Microsoft Copilot Studio. This feature reached public preview in August 2025. How does this affect me? This feature introduces the…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Perform bulk actions on filtered conversations [MC1163755]

Message ID: MC1163755 We are announcing the ability to perform bulk actions on filtered conversations in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, supervisors can take bulk…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft Teams

Improved device selection on Microsoft Teams meeting join screen [MC1163761]

Message ID: MC1163761 [Introduction] To reduce confusion and last-minute device switching, Microsoft is introducing improved audio device selection on the Microsoft Teams join screen. Users can now confirm and change their microphone, speaker, or headset directly from the join screen—without…

Modern Workspace Pro 2 October 2025New feature, Stay informed, User impactNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…