Posted inMicrosoft Viva
![Dynamics 365 Customer Insights – Journeys – Transform your outreach with Copilot-powered voice conversations [MC1168267]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-yankrukov-5215398-1024x683.webp "Dynamics 365 Customer Insights - Journeys - Transform your outreach with Copilot-powered voice conversations [MC1168267] 36")
Posted inDynamics 365 Apps
Dynamics 365 Customer Insights – Journeys – Transform your outreach with Copilot-powered voice conversations [MC1168267]
Message ID: MC1168267 We are announcing the ability to leverage Copilot Studio agents to engage in real-time personalized voice conversations, offering alternative, solutions-based ongoing dialogue with your customers in Dynamics 365 Customer Insights – Journeys. This feature will reach general…
![Microsoft Copilot Studio – Block the use of maker-provided credentials for authentication [MC1168268]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-144243-1024x683.webp "Microsoft Copilot Studio - Block the use of maker-provided credentials for authentication [MC1168268] 37")
![Power Platform – Take advantage of expanded Virtual Network support [MC1168237]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-googledeepmind-17485680-1024x683.webp "Power Platform - Take advantage of expanded Virtual Network support [MC1168237] 39")
![Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations [MC1168232]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-apasaric-6062555-1024x683.webp "Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations [MC1168232] 40")
