Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors
Posted inAmazon Web Services

Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors

AWS announces Salesforce and Zendesk data source connectors for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now sync Salesforce knowledge articles and Zendesk articles and community posts directly into their managed knowledge base.…
MC1470424: Viva Engage Adds Collapsible and Resizable Left Navigation with Unlimited Favorites and Reordering
Posted inMicrosoft Viva

MC1470424: Viva Engage Adds Collapsible and Resizable Left Navigation with Unlimited Favorites and Reordering

MWPRO IMPACT SCORE OPERATIONAL IMPACT 37 0 25 50 75 100 MODERATE IMPACT • ASSESS BUSINESS IMPACT Recommended Action: Take a look and decide whether this affects your tenant, users or support teams. ▶ What is MWPro Impact Score? Watch…
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