MC1411066: Dynamics 365 Contact Center Adds Automated Shift Rotations for Workforce Coverage

MC1411066: Dynamics 365 Contact Center Adds Automated Shift Rotations for Workforce Coverage

Dynamics 365 – Contact Center – Automate shift rotations for consistent workforce coverage Message ID: MC1411066 We are announcing the ability to automate shift rotations for consistent workforce coverage in Dynamics 365 Contact Center. This feature will reach general availability…