Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 (Updated) We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer…
Microsoft Entra: Soft deletion and restoration for cloud security groups [MC1183299]

Microsoft Entra: Soft deletion and restoration for cloud security groups [MC1183299]

Message ID: MC1183299 To help organizations recover from accidental or malicious deletions, Microsoft Entra is introducing soft deletion and restoration for cloud security groups. This feature allows deleted groups to be restored within 30 days, preserving their settings, ownership, and…
Retirement of the TeamworkDevice (beta) API in Microsoft Graph [MC1183294]

Retirement of the TeamworkDevice (beta) API in Microsoft Graph [MC1183294]

Message ID: MC1183294 [Introduction]We’re retiring the TeamworkDevice (beta) API from Microsoft Graph starting December 8, 2025. Instead, we recommend using the Teams Rooms Pro Management Portal (PMP) to manage Teams Rooms on Windows devices, where we will continue to invest…