Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Dynamics 365 Contact Center – Play audible sound for call connection [MC1163792]

Message ID: MC1163792 We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent [MC1163779]

Message ID: MC1163779 We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?Admins will be able to utilize…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft 365 apps

Microsoft 365: Visual refresh of app icons [MC1163778]

Message ID: MC1163778 [Introduction:]We’re introducing refreshed Microsoft 365 app icons for Word, Excel, PowerPoint, and the rest of Microsoft 365 productivity tools. The newly designed Microsoft 365 icons reflect a strategic shift in Microsoft 365—unified, intuitive, and designed for flow…

Modern Workspace Pro 2 October 2025Admin impact, Feature update, Stay informed, User impactNo Comments

Power Platform

Microsoft 365 Copilot for Sales – Access insights on opportunity while working on emails in Outlook [MC1163793]

Message ID: MC1163793 We are announcing the ability to access insights on opportunity while working on emails in Outlook in Microsoft 365 Copilot for Sales. This feature will reach general availability on November 1, 2025. How does this affect me?…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer Service.…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft Dataverse

Microsoft Dataverse – Update system jobs retention policy from environment settings [MC1163795]

Message ID: MC1163795 We are announcing the ability to update system jobs retention policy from environment settings in Microsoft Dataverse. This feature will reach Public Preview starting on October 1, 2025. How does this affect me? With this feature, you…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Flux API on Security Center – Cloudflare Threat Events now support STIX2 format13 January 2026
The move to STIX2 support is a big step toward making threat data more actionable across different security ecosystems. It’s…
AI Music Generator on Amazon Redshift Serverless is now available in the AWS Asia Pacific (New Zealand) region13 January 2026
Amazon Redshift Serverless is a fantastic feature for scaling analytics workloads. It’s awesome to see it expand to new regions…
flux 2 on GCP Release Notes: January 10, 202612 January 2026
Thanks for surfacing the 6.3.70 release for both SecOps SIEM and SOAR. Even though the notes are brief, these simultaneous…
GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…