Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors

Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors

AWS announces Salesforce and Zendesk data source connectors for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now sync Salesforce knowledge articles and Zendesk articles and community posts directly into their managed knowledge base.…
MC1461165: Microsoft Teams Adds Facilitator Role to Channel Meetings for Notes and Task Management

MC1461165: Microsoft Teams Adds Facilitator Role to Channel Meetings for Notes and Task Management

MWPRO IMPACT SCORE OPERATIONAL IMPACT 33 0 25 50 75 100 MODERATE IMPACT • ASSESS BUSINESS IMPACT Recommended Action: Take a look and decide whether this affects your tenant, users or support teams. ▶ What is MWPro Impact Score? Watch…
MC1317197: Microsoft Teams Gets Redesigned Meeting Controls and Smarter Share Panel for Easier Collaboration

MC1317197: Microsoft Teams Gets Redesigned Meeting Controls and Smarter Share Panel for Easier Collaboration

MWPRO IMPACT SCORE OPERATIONAL IMPACT 55 0 25 50 75 100 HIGH IMPACT • REVIEW RECOMMENDED Recommended Action: Review the update and plan any required actions before rollout. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience…
MC1472591: Outlook Enforces Conditional Access Policies for Attachment Downloads, Previews, and Uploads

MC1472591: Outlook Enforces Conditional Access Policies for Attachment Downloads, Previews, and Uploads

MWPRO IMPACT SCORE OPERATIONAL IMPACT 66 0 25 50 75 100 HIGH IMPACT • REVIEW RECOMMENDED Recommended Action: Review the update and plan any required actions before rollout. ▶ What is MWPro Impact Score? Watch our 60‑second explainer Primary Audience…