Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Amazon Connect outbound campaigns supports preview dialing for greater agent control

Amazon Connect outbound campaigns now offers a preview dialing mode that gives agents more context about a customer before placing a call. Agents can see key customer information—such as name, account balance, and prior interactions—and choose the right moment to…

Modern Workspace Pro 23 October 2025No Comments

Microsoft 365 apps

(Updated) External workbook links to blocked file types will be disabled by default [MC1125497]

Message ID: MC1125497 (Updated) Updated October 23, 2025: We have updated the timeline. Thank you for your patience. Introduction To enhance workbook security, a new group policy is being introduced to expand File Block Settings to external workbook links. This policy…

Modern Workspace Pro 23 October 2025Admin impact, New feature, Plan for change, Updated message, User impactNo Comments

Microsoft Viva

(Updated) Viva Glint: Focus area enhancements and retirement of goal periods [MC1138786]

Message ID: MC1138786 (Updated) Updated October 23, 2025: We have updated the timeline. Thank you for your patience.Introduction We’re introducing enhancements to the focus area experience in Viva Glint to improve how organizations track and act on employee feedback. With…

Modern Workspace Pro 23 October 2025New feature, Plan for change, Updated message, User impactNo Comments

Exchange Online Microsoft 365 apps

(Updated) Outlook: Create and save email templates in the new Outlook for Windows [MC1129129]

Message ID: MC1129129 (Updated) Updated October 23, 2025: We have updated the timeline for Gov clouds. Thank you for your patience.The new Outlook for Windows and Outlook for the Web now support email templates, enabling users to create, save, and…

Modern Workspace Pro 23 October 2025New feature, Stay informed, Updated message, User impactNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Create an event portal on your own website using WebApp [MC1178437]

Message ID: MC1178437 We are announcing the ability to create an event portal on your own website using WebApp in Dynamics 365 Customer Insights - Journeys. This feature reached general availability on October 14, 2025. How does this affect me?…

Modern Workspace Pro 23 October 2025New feature, Stay informedNo Comments

(Updated) Microsoft 365 Copilot: Updates to memory and personalization [MC1158329]

Message ID: MC1158329 (Updated) Updated October 23, 2025: We have updated the timeline for GA rollout. Thank you for your patience. [Introduction:]We’re updating Memory in Microsoft 365 Copilot to improve personalization and enhance the user experience. With this update, Copilot will…

Modern Workspace Pro 23 October 2025Admin impact, Feature update, Stay informed, Updated message, User impactNo Comments

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…