Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Dynamics 365 Contact Center – View and manage shift schedules with My Schedule calendar [MC1065863]

Message ID: MC1065863 We are announcing view and manage shift schedules with My Schedule calendar feature for Dynamics 365 Contact Center. This feature allows customer representatives to review their shifts, time off, and schedules, offering views in daily, weekly, monthly,…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Monitor work item lifecycle in Application Insights [MC1065845]

Message ID: MC1065845 We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dynamics 365 Contact Center with Application Insights, giving organizations self-service access to monitor operational telemetry. This feature…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Power Apps

Power Apps Studio – Introducing Agents in Plan Designer [MC1065838]

Message ID: MC1065838 We are announcing Agents in Plan Designer for Power Apps Studio. This feature will allow Plan Designer to generate Autonomous Agents as part of a maker's end-to-end business solution. Autonomous Agents will help streamline business operations by…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries [MC1065842]

Message ID: MC1065842 We are announcing the ability to customize the formatting and headers of Case and Custom Record Summaries. This will help structure and present the content in the way you want to so that your users can get…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Microsoft Teams

(Updated) Microsoft Teams: New town hall event access policy [MC1047244]

Message ID: MC1047244 (Updated) Updated April 30, 2025: We have updated the timeline below. Thank you for your patience. Before this rollout, Microsoft Teams has one admin policy to control event access for webinars and town halls. After this rollout,…

Modern Workspace Pro 30 April 2025Admin impact, New feature, Stay informed, Updated message, User impact

Dynamics 365 Apps

Dynamics 365 Contact Center – Recognize one of multiple entities in a single utterance [MC1065728]

Message ID: MC1065728 We are announcing the Recognize one of multiple entities in a single utterance feature for Dynamics 365 Contact Center. This feature allows agent designers within Microsoft Copilot Studio to attach more than one entity for recognition onto…

Modern Workspace Pro 30 April 2025Stay informed1

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…