Modern Workspace Pro | Your Hub for Cloud, Copilot, Azure, AWS & GCP

Dynamics 365 Contact Center – Average wait time in messaging API channels [MC1296211]

Message ID: MC1296211 We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach general availability on May 31, 2026. How does this affect me? With this feature,…

Modern Workspace Pro 30 April 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer [MC1296218]

Message ID: MC1296218 We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach general availability on May 30, 2026. How does this affect me? This feature enables…

Modern Workspace Pro 30 April 2026New feature, Stay informedNo Comments

Power Platform

Microsoft Copilot Studio – Add SharePoint lists as a knowledge source [MC1296205]

Message ID: MC1296205 We are announcing the ability to add SharePoint lists as a knowledge source in Microsoft Copilot Studio. This feature will reach general availability on May 30, 2026. How does this affect me? This feature enables you to…

Modern Workspace Pro 30 April 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Track segment-level metrics across queues [MC1296206]

Message ID: MC1296206 We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general availability on May 30, 2026. How does this affect me? With this feature, contact center supervisors…

Modern Workspace Pro 30 April 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Set message expirations to keep communication relevant [MC1296204]

Message ID: MC1296204 We are announcing the ability to set message expirations to keep communication relevant in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on May 30, 2026.How does this affect me?This feature enables you…

Modern Workspace Pro 30 April 2026New feature, Stay informedNo Comments

Google Cloud Platform

GCP Release Notes: April 29, 2026

Apigee X Announcement On April 29th, 2026, we began maintenance updates of Apigee instances configured for maintenance windows. If you set a preferred window for maintenance for your instance, and your instance version is below 1-17-0-apigee-4, your instance will be…

Modern Workspace Pro 30 April 2026No Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…