Posted inMicrosoft Teams
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use Microsoft Teams Phone within Contact Center [MC1106584]
Message ID: MC1106584 We are announcing the ability to use Microsoft Teams Phone in Dynamics 365 Contact Center. This feature will reach general availability on July 30, 2025.How does this affect me?With this feature, environments can use their Microsoft Teams…
![Microsoft Teams: AI Interpreter (simultaneous) quality improvements and new Traditional Chinese support [MC1267977] 26 pexels pixabay 144234](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-144234.webp)
![Microsoft Loop: Retirement of Copilot‑generated Recaps [MC1267976] 27 pexels scottwebb 1022934](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-scottwebb-1022934.webp)
![Dynamics 365 Contact Center - Get queue availability data from customer service representative availability APIs [MC1267957] 28 pexels picjumbo com 55570 196666](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-picjumbo-com-55570-196666.webp)



![Dynamics 365 Contact Center – Use Microsoft Teams Phone within Contact Center [MC1106584] 32 Dynamics 365 Contact Center – Use Microsoft Teams Phone within Contact Center [MC1106584]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-27578992-1024x683.webp)
![Microsoft Power Automate – Testing framework for desktop flows [MC1106569] 33 Microsoft Power Automate – Testing framework for desktop flows [MC1106569]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-hiraeth-838869-1024x683.webp)



