Microsoft 365 Copilot for Admins – Teams admin center skills are now generally available [MC1182708]

Message ID: MC1182708

We’re announcing the general availability of four Microsoft 365 Copilot for admin skills in the Teams admin center (TAC). Admins can now use Copilot in TAC to quickly find information and resolve issues without switching tools. These skills help IT admins complete common tasks faster using natural language directly in TAC:

• Help and guidance
• Policy troubleshooting
• User search (TAC-specific criteria)
• Call quality troubleshooting

These capabilities reduce time spent navigating tools and improve troubleshooting efficiency.

When this will happen:

General Availability (Worldwide): The rollout began and was completed in November 2025.

How this affects your organization:

Who is affected:

• Admins managing Microsoft Teams via the Teams admin center.
• Tenants with at least one Microsoft 365 Copilot license.

What will happen:

• Admins can use Copilot in TAC to:
  • Get contextual help and step-by-step guidance for common admin tasks.
  • Diagnose and resolve policy misconfigurations across meetings, messaging, and external collaboration.
  • Search for users using Teams-specific filters (such as policy, number assignment, location, client version) via natural language.
  • Investigate poor call quality and receive a consolidated view with likely causes and recommended fixes.
• No additional configuration is required; permissions follow existing admin roles and policies.
• Admins do not need an individual Copilot license assigned to use these skills.

Screenshot 1 – View of the new Copilot experience in TAC:

 

Screenshot 2 – Copilot in action within TAC, providing step-by-step guidance for a common admin task:

 

What you can do to prepare:

• Share this update with your Teams administrators and help desk.
• Optionally validate common scenarios in a Public Preview ring.
• Refresh internal runbooks or documentation where applicable.

Suggested sample prompts for admins:

• “Why can’t Megan Bowen record meetings? Show which policy setting blocks it and how to fix.”
• “Find users assigned the Global messaging policy who have no phone number assigned.”
• “Investigate poor call quality for Diego last week and recommend next steps.”
• “How do I configure meeting policies for external participants?”

Learn more:

• Copilot in Microsoft 365 admin centers | Microsoft 365 Copilot | Microsoft 365 | Microsoft Learn
• How can I use Copilot in Microsoft 365 admin centers? | Microsoft 365 Copilot | Microsoft Learn

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Source: Microsoft

Latest Posts