Mike Rosoft

Amazon Connect enhances AI-powered predictive insights

Today, Amazon Connect is announcing enhancements to AI-powered predictive insights that make it easier for businesses to deliver proactive, personalized customer experiences at scale. Building on the five recommendation algorithms launched at re:Invent 2025, AI-powered predictive insights now support up…

Modern Workspace Pro 10 March 2026No Comments

Audit Logs Cloudflare

Audit Logs – Audit logs (version 2) – General Availability

Audit Logs v2 is now generally available to all Cloudflare customers. Audit Logs v2 provides a unified and standardized system for tracking and recording all user and system actions across Cloudflare products. Built on Cloudflare's API Shield / OpenAPI gateway,…

Modern Workspace Pro 10 March 2026No Comments

SharePoint Online

(Updated) SharePoint: Migrate the Maps web part to Azure Maps [MC1222981]

Message ID: MC1222981 (Updated) Updated March 10, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re updating the SharePoint Maps web part to use Azure Maps as its data provider. This migration modernizes the mapping experience, improves…

Modern Workspace Pro 10 March 2026Feature update, Plan for change, Updated message, User impactNo Comments

Amazon Web Services

Amazon Connect now supports conversational analytics for email

Amazon Connect now supports conversational analytics for email contacts, enabling contact center managers to automatically categorize emails, redact personally identifiable information (PII), and generate contact summaries. This allows you to quickly identify emerging trends, better maintain compliance by protecting sensitive…

Modern Workspace Pro 10 March 2026No Comments

Amazon Web Services

Amazon Connect introduces AI-powered manager assistance (Preview)

Today, Amazon Connect announces the preview of an AI-powered assistant that enables contact center managers to get instant answers to operational questions using natural language. You can query across 150+ Amazon Connect metrics, including agent scheduling, self-service experience, and performance…

Modern Workspace Pro 10 March 2026No Comments

Google Cloud Platform

GCP Release Notes: March 09, 2026

BigQuery Feature Updates to conversational analytics include the following improvements: ObjectRef support: BigQuery conversational analytics now integrates with Google Cloud Storage through ObjectRef functions. This lets you reference and interact with unstructured data such as images and PDFs in Cloud…

Modern Workspace Pro 10 March 2026No Comments

AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…
Trusted Script Enforcement in SharePoint Online: What’s Changing and How to Prepare with SPFx - Proteus on Content Security Policies (CSP) are coming to SharePoint Online and might impact your custom SPFx solutions [MC1193419]12 February 2026
[…] CSP is enforced, these patterns will cause breakages. Microsoft’s SharePoint team confirms that any SPFx solution loading scripts from…
Nana Banana UK AI Image Editor on Microsoft Teams: Meeting participants can request collaborative annotation sessions [MC1019312]10 February 2026
This collaborative annotation feature sounds like a huge leap forward for real-time screen sharing in Teams. Being able to instantly…