Mike Rosoft

(Updated) Microsoft Viva Copilot Analytics launches new agent dashboard [MC1166852]

Message ID: MC1166852 (Updated) Updated November 6, 2025: We have updated the timeline. Thank you for your patience.[Introduction] We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into…

Modern Workspace Pro 6 November 2025Admin impact, New feature, Plan for change, Updated messageNo Comments

Amazon Web Services

AWS Backup now supports AWS KMS customer managed keys with logically air-gapped vaults

AWS Backup now supports encrypting backups in logically air-gapped vaults with AWS Key Management Service (KMS) customer managed keys (CMKs). This enhancement provides additional encryption options beyond the existing AWS-owned keys, helping organizations meet their regulatory and compliance requirements. You…

Modern Workspace Pro 6 November 2025No Comments

Amazon Web Services

AWS announces a new Regional planning tool in Builder Center

Today, AWS announced a new tool called AWS Capabilities by Region in Builder Center. This tool helps you discover and compare AWS services, features, APIs, CloudFormation resources across AWS Regions. You can explore service availability through an interactive interface, compare…

Modern Workspace Pro 6 November 2025No Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Use Copilot-powered email template recommendations [MC1183551]

Message ID: MC1183551 We have launched the ability for Copilot Email Assist to provide email template recommendations.How does this affect me?Copilot Email Assist now suggests relevant email templates, so customer service representatives don't need to search for templates manually. Copilot…

Modern Workspace Pro 6 November 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Advanced Voice and Chat Agent Analytics on Omnichannel Historical Bot Dashboard [MC1183553]

Message ID: MC1183553 We are announcing advanced voice and chat agent analytics on the Omnichannel Historical Bot Dashboard in Dynamics 365 Contact Center. This feature will reach general availability on December 5, 2025.How does this affect me?This feature enhances the…

Modern Workspace Pro 6 November 2025New feature, Stay informedNo Comments

Amazon Web Services

Amazon SageMaker launches custom tags for project resources

Today, Amazon SageMaker Unified Studio announced new capabilities allowing SageMaker projects to add custom tags to resources created through the project. This helps customers enforce tagging standards that conform to Service Control Policies (SCP) and helps enable cost tracking reporting…

Modern Workspace Pro 6 November 2025No Comments

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…