(Updated) Microsoft Teams | Enhanced privacy and improved stability for live captions and transcripts [MC1146824]

(Updated) Microsoft Teams | Enhanced privacy and improved stability for live captions and transcripts [MC1146824]

Message ID: MC1146824 (Updated) Updated October 30, 2025: We have corrected the timeline to reflect the actual rollout dates. Thank you. Introduction To enhance privacy and improve meeting reliability, we’re updating how live captions and real-time text (RTT) behave in Microsoft…
Dynamics 365 Contact Center – Transfer conversation to workgroup, queue using intent [MC1181910]

Dynamics 365 Contact Center – Transfer conversation to workgroup, queue using intent [MC1181910]

Message ID: MC1181910 We are announcing Copilot-powered intent-based transfer capabilities for customer service workflows. This feature will reach general availability on October 31, 2025.How does this affect me?Customer service representatives can now use Copilot-powered intent suggestions to transfer conversations to…