Posted inAmazon Web Services
Amazon Connect now supports agent schedule adherence notifications
Amazon Connect now supports agent schedule adherence notifications, making it easier for you to proactively identify when agents aren't adhering to their scheduled activities. You can define rules to automatically send email or text notifications (via EventBridge) to supervisors when…


![(Updated) Microsoft Viva Insights: New Power BI report for Microsoft 365 Copilot agent metrics [MC1138791] 3 (Updated) Microsoft Viva Insights: New Power BI report for Microsoft 365 Copilot agent metrics [MC1138791]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-pixabay-301952-1024x683.webp)


![Microsoft PowerPoint: Find and add company approved images with Organization Images [MC1169573] 6 Microsoft PowerPoint: Find and add company approved images with Organization Images [MC1169573]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-jplenio-1114897-1024x683.webp)