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Message ID: MC912706
Version 5.0 of the Quality of Experience Report (QER) for the Microsoft Teams Call Quality Dashboard (CQD) in Microsoft Power BI has reached General Availability and is live on the Microsoft downloads website for tenant admins and IT pros to start using today.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): Available now.
[How this will affect your organization:]
The biggest highlight of version 5.0 is the inclusion of the new Intelligent media quality classifiers, enabling IT admins to narrow the scope of their investigations by helping to identify possible root cause(s) for media quality degradation. We have also updated the design to provide a cleaner experience and to visually align the report with Teams and the Teams admin center. Also, a new feedback submission feature allows customers to submit feedback directly to the CQD Product Group through the Power BI report.
[What you need to do to prepare:]
We recommend reviewing the latest documentation on using Call Quality Dashboard with Power BI reporting templates. For first-time users, please review how to the instructions for installing and configuring the Microsoft Call Quality Connector for Power BI Desktop to ensure you can use the QER and other available templates for CQD.
Learn more
Source: Microsoft
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The release of version 5.0 of the Quality of Experience Report (QER) for the Microsoft Teams Call Quality Dashboard (CQD) in Microsoft Power BI is like a breath of fresh air for tenant admins and IT pros!
The introduction of the new Intelligent media quality classifiers is a game-changer, making it easier for IT admins to pinpoint the reasons behind any media quality issues. This means quicker resolutions and happier users all around. Plus, the updated design not only looks sleek but also aligns perfectly with Teams and the Teams admin center, creating a seamless experience.
Now, for the best part – the new feedback submission feature! You can now directly share your thoughts and suggestions with the CQD Product Group through the Power BI report. It’s like having a direct line to the superhero team behind the scenes, ready to swoop in and make things even better.
To make the most of this update, don’t forget to check out the latest documentation on using Call Quality Dashboard with Power BI reporting templates. If you’re new to this, follow the instructions for installing and configuring the Microsoft Call Quality Connector for Power BI Desktop. This way, you’ll be all set to dive into the QER and explore the available templates for CQD like a pro.
Excited to see how these changes will impact your organization? Share your thoughts below and let’s start a conversation! Your feedback could spark new ideas and insights for everyone. So, buckle up, get ready to explore, and let’s make the most of this exciting update together!