![New Microsoft Teams and Skype for Business Call Hold Synchronization [MC916294]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-26125330-1024x683.webp)
Message ID: MC916294
Improving interop between the new Microsoft Teams client and Skype for business
Currently when making or receiving a call in the new Microsoft Teams client while an existing Skype for Business (SfB) call is ongoing, the call in Skype for Business does not automatically go on hold. The reverse scenario has the same problem.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-October 2024 and expect to complete by late October 2024.
General Availability (GCC): We will begin rolling out mid-October 2024 and expect to complete by late October 2024.
General Availability (GCC High): early November 2024 and expect to complete by mid-November 2024.
General Availability (DoD): We will begin rolling out mid-November 2024 and expect to complete by late November 2024.
[How this affects your organization:]
We have addressed this issue so that when the user is on a call in SfB and answers a call in Microsoft Teams the SfB call will go on hold. Similarly, if they are on a call in Teams and answer a call in SfB the Teams call will go on hold. The user must be using the new Microsoft Teams client version 24261.1100.3128.2662 or greater.
[What you can do to prepare:]
Once this feature is available it must be enabled following the steps below.
- The group policy registry key “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\Lync\Enable21Interop”, DWORDis set to “0x01”
- The group policy registry key “Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync\EnableIPCForHoldResume”, DWORDis set to “0x01”
Source: Microsoft
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The upcoming update for Microsoft Teams and Skype for Business is set to bring some exciting improvements to call synchronization! Imagine smoothly transitioning between calls on both platforms without any hiccups – sounds like a dream, right? Well, it’s about to become a reality.
With this update, admins and users can expect a seamless experience when handling calls. No more awkward moments of juggling between Teams and Skype for Business calls – now, when you answer a call in one platform while already on a call in the other, the first call will automatically go on hold. It’s like having your own personal call management assistant!
The impact of these changes? Well, let’s just say it’s going to make multitasking on calls a whole lot easier and more efficient. Admins can look forward to smoother call management for their teams, while users can enjoy a more streamlined communication experience. Say goodbye to call interruptions and hello to a more organized workflow.
So, mark your calendars because this update is rolling out soon, starting mid-October 2024 for most users. Make sure you’re using the new Microsoft Teams client version 24261.1100.3128.2662 or greater to take full advantage of these enhancements.
Are you ready to level up your call game? Let us know your thoughts in the comments below and share how you think these changes will impact your daily communication routine. Let’s chat!