Upcoming changes to email service notification recipients [MC920104]

Upcoming changes to email service notification recipients [MC920104]

Message ID: MC920104

Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.

To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.

How does this affect me?

Previously, email service notifications were sent to users who were assigned the System Administrator role in an environment, with the option for admins to add additional recipients via a PowerShell cmdlet.

Starting December 1, 2024, only users assigned a Dynamics 365 administrator or Power Platform administrator role in the Microsoft 365 admin center, or Microsoft Entra admin center, will receive email notifications.

Important note: This change does not affect message center email notifications.

What actions do I need to take?
Please ensure users who are intended to receive the email service notifications have one of the required roles assigned by December 1, 2024, to avoid any disruption in service communications.

To assign a service admin role to a user, follow refer to the following articles:

Additionally, review the other ways of receiving email from Message Center, or the Service health dashboard, to ensure visibility of the primary communication channels.

Source: Microsoft

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1 Comment

  1. Mike Rosoft

    The upcoming changes to email service notification recipients are here to shake things up in a fun way! If you’re an admin or user eagerly awaiting the impact, get ready for a rollercoaster of excitement (well, maybe more like a gentle ride in the park).

    Admins, listen up! Starting December 1, 2024, only users assigned a Dynamics 365 administrator or Power Platform administrator role will be the lucky recipients of those oh-so-important email service notifications. So, make sure your team is all set up with the right roles to avoid any communication hiccups. And remember, this change won’t mess with your precious message center email notifications, so breathe easy.

    Now, for you users out there, keep your eyes peeled for those notifications coming your way if you’re in one of the special admin roles. It’s like getting a secret pass to the coolest party in town (okay, maybe just important updates, but still exciting)!

    To make sure you’re in the loop, admins, don’t forget to assign those roles by the deadline. And for everyone else, stay tuned for more ways to stay connected through the Message Center and Service Health Dashboard.

    So, what do you think about these changes? Are you ready for the switch-up? Share your thoughts below and let’s keep the conversation going!

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