Microsoft 365 Copilot for Sales – Post meeting AI-generated thank you emails for customer follow up [MC921442]

Microsoft 365 Copilot for Sales – Post meeting AI-generated thank you emails for customer follow up [MC921442]

Message ID: MC921442

We are announcing the post meeting AI-generated thank you emails for customer follow up feature for Microsoft Copilot for Sales. This feature enables you to send a follow-up email with a single click, leveraging high quality AI-generated post meeting notes. This feature will reach general availability on November 30, 2024.

How does this affect me?
This feature enhances your productivity by improving the following aspects of the thank-you email generated post Teams meeting:

  • Enhanced email draft quality: AI-generated email drafts are now better aligned with the meeting action items and notes with improved tone for effective customer communications.
  • Key details from the meeting, such as participants’ email addresses, will be automatically added to the To and Cc fields, streamlining the steps for sellers to just hit the Send button.
  • Improved email draft management experience: The email draft opens up in the seller’s default email client which makes it more convenient for them to make edits and send.

What do I need to do to prepare?
This message is for awareness and no action is required.

Source: Microsoft

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1 Comment

  1. Mike Rosoft

    The new post-meeting AI-generated thank you emails feature for Microsoft Copilot for Sales is like having your very own virtual assistant handling your follow-up emails effortlessly! With just a single click, you can send out personalized thank you emails that are top-notch in quality and tailored to your meeting notes.

    For admins, this update means smoother communication with customers, enhanced email drafts, and a more streamlined process for sending out follow-ups. Imagine saving time and effort while still maintaining that personal touch in your emails. It’s a win-win situation for admins looking to boost productivity and efficiency in their sales process.

    As for users, this feature will revolutionize how they handle post-meeting follow-ups. No more struggling to remember details or spending precious time drafting emails from scratch. The AI-generated notes will ensure that nothing important is missed, and with email addresses automatically added to the fields, sending out emails becomes as easy as hitting ‘Send’.

    In terms of impact, these changes are set to make a significant difference in how admins and users manage their post-meeting communications. The improved quality of email drafts, streamlined process, and overall convenience will undoubtedly lead to more effective customer interactions and better sales outcomes.

    So, get ready to experience a whole new level of efficiency and professionalism in your follow-up emails with Microsoft Copilot for Sales! Share your thoughts below and let’s start a conversation on how these changes will transform your sales game. ✨

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