Microsoft 365 Copilot for Sales – Post meeting AI-generated thank you emails for customer follow up [MC921442]

Microsoft 365 Copilot for Sales – Post meeting AI-generated thank you emails for customer follow up [MC921442]

Message ID: MC921442

We are announcing the post meeting AI-generated thank you emails for customer follow up feature for Microsoft Copilot for Sales. This feature enables you to send a follow-up email with a single click, leveraging high quality AI-generated post meeting notes. This feature will reach general availability on November 30, 2024.

How does this affect me?
This feature enhances your productivity by improving the following aspects of the thank-you email generated post Teams meeting:

  • Enhanced email draft quality: AI-generated email drafts are now better aligned with the meeting action items and notes with improved tone for effective customer communications.
  • Key details from the meeting, such as participants’ email addresses, will be automatically added to the To and Cc fields, streamlining the steps for sellers to just hit the Send button.
  • Improved email draft management experience: The email draft opens up in the seller’s default email client which makes it more convenient for them to make edits and send.

What do I need to do to prepare?
This message is for awareness and no action is required.

Source: Microsoft

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