Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]

Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]

We are announcing the use proactive prompts and insights generated by Copilot feature for Dynamics 365 Customer Service. This feature enables users to discover and prompt Copilot without the need for manual typing. This feature will reach general availability on November 15, 2024.
New Microsoft Outlook for Windows: Add Microsoft accounts with non-Microsoft email addresses [MC915492]

New Microsoft Outlook for Windows: Add Microsoft accounts with non-Microsoft email addresses [MC915492]

Coming soon: Support for users to add a new personal Microsoft account type in new Microsoft Outlook for Windows. Adding a personal Microsoft account to Outlook is useful if that personal Microsoft account is linked to Microsoft subscriptions such as Microsoft 365 and Microsoft Copilot Pro.