System generated emails from workflows and alerts will now show SharePoint Online as the sender display name [MC923413]

System generated emails from workflows and alerts will now show SharePoint Online as the sender display name [MC923413]

Message ID: MC923413

We are making changes to system generated emails from SharePoint workflows and alerts display names. Note: this is a continuation of MC711021 (January ’24).

To align system generated emails with best practices, SharePoint Online workflow and alert emails will be displayed as “SharePoint Online”. There is no change to the underlying sending email address, [email protected].

If your organization uses the “Send email notifications from your domain” feature, the email address will comply with your configured domain.

[When this will happen:]

We are continuing the rollout and expect complete by late November 2024.

[How this will affect your organization:]

If your users have Outlook rules or other processes surrounding the email display name only, those will need to be updated accordingly. Existing policies and rules utilizing the email address will not be affected.

Additionally, if you’re calling the “SendEmail” API or calling SharePoint workflow or alert services via CSOM or REST API’s those emails will follow the new display convention as well.

[What you need to do to prepare:]

Inform users of the potential change in their workflow and alert processes from SharePoint.

Source: Microsoft

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1 Comment

  1. Mike Rosoft

    The upcoming update where system-generated emails from SharePoint workflows and alerts will display as “SharePoint Online” is set to bring a touch of consistency and clarity to your inbox! Imagine opening your email and seeing “SharePoint Online” as the sender – it’s like a little digital high-five reminding you of all the productivity happening behind the scenes.

    For admins, this change means a bit of housekeeping to update any Outlook rules or processes tied to email display names. But hey, a little spring cleaning never hurt anyone, right? Your existing policies and rules linked to the email address will remain unaffected, so it’s just a matter of a few tweaks here and there.

    As for users, a heads-up about this tweak in their workflow and alert processes will keep everyone in the loop. It’s like a friendly nudge to let them know that the trusty “SharePoint Online” is here to keep things running smoothly.

    So, get ready to welcome the new sender display name with open arms! Share your thoughts below on how you think this change will impact your workflow or if you have any tips to share with fellow users. Let’s keep the conversation going!

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