![Reminder: Upcoming changes to email service notification recipients [MC947723]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-302743-1024x683.webp)
Message ID: MC947723
Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.
To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.
How does this affect me?
Previously, email service notifications were sent to users who were assigned the System Administrator role in an environment, with the option for admins to add additional recipients via a PowerShell cmdlet.
Starting January 17, 2025, only users assigned a Dynamics 365 administrator or Power Platform administrator role in the Microsoft 365 admin center, or Microsoft Entra admin center, will receive email notifications.
Important note: This change does not affect message center email notifications.
What actions do I need to take?
Please ensure users who are intended to receive the email service notifications have one of the required roles assigned by January 17, 2025, to avoid any disruption in service communications.
To assign a service admin role to a user, follow refer to the following articles:
Additionally, review the other ways of receiving email from Message Center, or the Service health dashboard, to ensure visibility of the primary communication channels.
Source: Microsoft
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![Microsoft Viva: Updates to the admin experience [MC947830]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-elina-araja-1743227-3377405-150x150.webp)
The upcoming changes to email service notification recipients are set to make quite an impact for both admins and users alike. As we gear up for this transition on January 17, 2025, it’s essential to understand how these updates will shape our communication landscape.
For administrators, this change means streamlining the notification process. Instead of a broad net cast over all System Administrators, the focus will now be on those holding the Dynamics 365 or Power Platform administrator roles. This could lead to fewer emails cluttering inboxes, allowing admins to concentrate on what truly matters—keeping the system running smoothly. However, it does place the onus on admins to ensure that the correct individuals have the necessary roles assigned. So, if you haven’t already, now might be a good time to check those permissions and avoid any last-minute scrambles!
On the user side, the impact may be felt in terms of communication clarity. With notifications being sent only to a select group, users may find themselves out of the loop if their role isn’t aligned with the new requirements. It’s crucial for organizations to communicate these changes effectively to avoid any disruption. After all, nobody wants to be the one left wondering why they missed that important maintenance notice!
Overall, the changes are designed to enhance the efficiency of notifications, but they do require proactive management from both admins and users. Let’s embrace this opportunity to tidy up our processes—think of it as a digital spring cleaning!
I’d love to hear your thoughts on this! How do you think these changes will affect your organization? Are you ready to tackle the role assignments? Feel free to share your insights and comments below. And for more in-depth discussions, don’t forget to check out additional posts at mwpro.co.uk!