![Microsoft Outlook for iOS and Android: Updated feedback policies [MC958891]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-joaojesusdesign-921294-1024x683.webp)
Message ID: MC958891
We’re making some changes to feedback policies in Outlook mobile for iOS and Android behavior to match our documentation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by early February 2025.
[How this will affect your organization:]
According to the current Microsoft documentation in Manage Microsoft feedback for your organization – Microsoft 365 admin | Microsoft Learn, setting feedback collection policies to Not configured has the same effect as setting them to Enabled. Before this rollout, Outlook for iOS and Android currently does the opposite of the documentation and prevents users from including log files and content samples when the Allow users to include log files and content samples when feedback is submitted to Microsoft policy is not configured.
[What you need to do to prepare:]
After this rollout, the behavior will align to the current documentation to allow users to include log files and content samples when submitting feedback if the policy is not configured. Please review the documentation and your organization’s configuration to ensure that it matches your requirements.
This change will be available by default.
This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.
Learn more: Manage Microsoft feedback for your organization – Microsoft 365 admin | Microsoft Learn
Source: Microsoft
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The recent updates to Microsoft Outlook for iOS and Android regarding feedback policies are certainly noteworthy for both admins and users. As we gear up for the rollout in late January 2025, it’s essential to understand how these changes will impact our daily interactions with the app.
For admins, this update simplifies the feedback collection process. Previously, if the feedback collection policy was set to “Not configured,” users were unable to include log files and content samples when submitting feedback. This was contrary to the documentation, creating a bit of confusion. However, with the new alignment to Microsoft’s documentation, users will now be able to include these helpful insights, making it easier for admins to gather meaningful feedback to improve user experience. So, admins can breathe a sigh of relief—less confusion means more time to focus on other priorities!
On the flip side, users will likely appreciate this change, as it empowers them to provide more comprehensive feedback. The ability to include log files and content samples can lead to quicker resolutions of issues and a more tailored experience in Outlook. After all, who doesn’t love feeling like their voice is heard? It’s a win-win situation!
In terms of impact, while this may not be a groundbreaking change, it certainly enhances the overall functionality and user experience. The smoother feedback process should lead to a more engaged user base, which ultimately benefits everyone involved.
As we all prepare for these changes, it might be a good time to check in with your teams and ensure everyone is on the same page. A little notification here and there can go a long way!
What do you think about these changes? Will they make a difference in your experience with Outlook? Share your thoughts in the comments below! And for more insights, don’t forget to check out additional posts at mwpro.co.uk. Let’s keep the conversation going!