Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]
We are announcing the use proactive prompts and insights generated by Copilot feature for Dynamics 365 Customer Service. This feature enables users to discover and prompt Copilot without the need for manual typing. This feature will reach general availability on November 15, 2024.
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![New Microsoft Teams and Skype for Business Call Hold Synchronization [MC916294] 5 New Microsoft Teams and Skype for Business Call Hold Synchronization [MC916294]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-26125330-1024x683.webp)
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