Message ID: MC971030
Coming soon to the Microsoft Viva Engage adoption community for Microsoft 365 Copilot, users will receive recommendations of similar questions and answers when composing a question, leveraging the collective knowledge of the Copilot topic across all of Engage to help them find what they’re looking for faster. Additionally, admins will have the ability to remove adoption features from the existing community and apply them to a new or different community.
Since general availability in August 2024 (referenced in MC7841560), network admins and corporate communicators can enable a new type of community specifically built to facilitate the rollout and adoption of Copilot in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early January 2025 and expect to complete by early February 2025.
[How this will affect your organization:]
When composing a question in the Copilot adoption community, users will soon have access to a new feature that provides a list of recommended similar questions that have been asked and answered across all of Viva Engage. Users will soon be able to quickly navigate to existing answers, contribute to recommended questions, or post a new question, leveraging the collective knowledge across their network to find information faster and more efficiently.
Admins who want to remove adoption features from the existing community and apply them to a new or different community can do so by navigating to the ellipses (…) menu on the right side of the community header and selecting Unmark Copilot community. This action will remove all adoption features, including suggested content, suggested members, and the setup checklist, while retaining all other content.
This update is available by default.
[What you need to do to prepare:]
There is no required action for admins before the rollout. If your organization is working on rollout and adoption of Copilot, we recommend reading the support documentation to learn more about this new capability in Viva Engage and connecting with the Copilot change managers in your organization to include this in your rollout and adoption change management plan.
Learn more:
Source: Microsoft
The upcoming updates to Microsoft Viva Engage are set to create a ripple effect for both admins and users, and it looks like it’s going to be quite a ride! For users, the introduction of recommended similar questions and answers when composing inquiries is like having a personal librarian at your fingertips. No more endless scrolling or searching through heaps of information—just quick access to the collective wisdom of your peers! This feature not only speeds up the information-gathering process but also encourages engagement and collaboration within the community.
For admins, the ability to manage adoption features more flexibly is a game changer. They can now tailor the community to better fit their organization’s needs, ensuring that the right tools are in the right places. This customization can lead to a more streamlined experience for users and a more organized approach to knowledge sharing.
As we look ahead to the rollout starting in early January 2025, the impact of these changes is likely to be significant. It’s a chance for organizations to foster a culture of collaboration and shared learning, which is always a win-win!
Now, let’s add a dash of humor: with all this newfound knowledge-sharing, perhaps we should prepare for a wave of “Copilot PhDs” in our offices—who knew asking questions could lead to such expertise?
I’d love to hear what others think about these changes! How do you see these new features impacting your experience with Microsoft Viva Engage? Don’t hold back—your thoughts could spark some great discussions! For more insights and updates, check out additional posts on mwpro.co.uk.