Microsoft Teams: Enhanced confidentiality in voicemail greetings [MC974356]

Microsoft Teams: Enhanced confidentiality in voicemail greetings [MC974356]

Message ID: MC974356

Coming soon for Microsoft Teams: We have enhanced the privacy and security of voicemail greetings for calls.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): Available now.

[How this will affect your organization:]

If a call recipient does not answer, the caller will be forwarded to the recipient’s voicemail. The greeting will inform the caller that the user is unavailable and prompt the caller to leave a message after the tone. Also, the recipient’s real name will only be announced for internal calls. For external calls, the recipient’s name will be replaced with "the person."

Previously, the recipient’s real name was announced to all callers.

Note: This change also applies to Microsoft Skype for Business.

This change is on by default.

[What you need to do to prepare:]

No admin action required after the rollout. You may want to notify your users about this change and update any relevant documentation.

Source: Microsoft

Show 1 Comment

1 Comment

  1. Mike Rosoft

    The recent update to Microsoft Teams regarding voicemail greetings is set to have a significant impact on both admins and users, enhancing privacy and security in a way that many will surely appreciate.

    For admins, the good news is that there’s no additional action required post-rollout. This means less time spent on configurations and more time for strategizing on how to boost team productivity. It’s a win-win! However, it might be wise to notify users about this change to ensure everyone is on the same page. After all, a well-informed team is a happy team, and a happy team is a productive team—like a well-oiled machine, but with less grease and more coffee.

    For users, the changes are especially noteworthy. The recipient’s name will now only be announced for internal calls, while external callers will simply hear “the person.” This shift not only increases confidentiality but also adds a layer of anonymity when dealing with external contacts. Imagine the relief of knowing that your name isn’t being broadcasted to every caller, giving you a little more control over your professional persona. It’s like wearing a superhero disguise, but for your voicemail!

    As for the impact of these changes, they are likely to foster a more secure communication environment. In today’s world, where privacy is paramount, this update aligns perfectly with the needs of modern businesses. It’s a step towards creating a more respectful and considerate communication landscape—one where your name can stay in the shadows when it needs to.

    So, what do you think about these changes? Will they make your work life easier or is there something more you’d like to see? Share your thoughts in the comments below! And for more insights and updates, don’t forget to check out other posts on mwpro.co.uk. Let’s keep the conversation going!

Leave a Reply

Your email address will not be published. Required fields are marked *