Viva Engage: Verified Answers [MC976828]

Message ID: MC976828

We are rolling out the Verified Answers feature in Microsoft Viva Engage. This new functionality empowers community experts and admins to mark answers on questions as "Verified" to provide a reliable indicator of credible and trustworthy information.

Only assigned community experts and community administrators have the ability to mark an answer as "Verified." This ensures that the verification comes from users with recognized expertise and authority within the community.

Key Benefits of Verified Answers:

Enhanced credibility: With Verified Answers, users can confidently rely on the accuracy of responses, knowing that they have been reviewed and endorsed by designated experts.
Streamlined knowledge sharing: Verified Answers are highlighted and pinned at the top of discussion threads, making it easier for everyone in the community to access key information quickly.
Robust community engagement: This feature not only recognizes the expertise within your community but also fosters a culture of trust and thorough knowledge exchange.

This message is associated with Microsoft 365 Roadmap ID 408165.

[When this will happen:]

Preview: We will begin rolling out early January 2025 and expect to complete by early February 2025.

General Availability (Worldwide): We will begin rolling out early February 2025 and expect to complete in early March 2025.

[How this will affect your organization:]

The Verified Answers feature is a seeded feature, which means it is available to all users of Viva Engage.

[What you need to do to prepare:]

This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.

Source: Microsoft

Mike Rosoft

12 January 2025, 9:37 am

The introduction of the Verified Answers feature in Microsoft Viva Engage is set to make a significant impact on both admins and users alike. For admins, this means a streamlined approach to managing community knowledge. With the ability to designate certain users as community experts, they can ensure that the information shared within the community is both credible and trustworthy. This not only enhances the community’s overall quality but also reduces the burden on admins to sift through countless responses to find reliable information.

For users, the benefits are equally exciting. Imagine scrolling through a discussion thread and having the confidence to know which answers have been vetted by experts! With Verified Answers being highlighted and pinned at the top, users can quickly access the most relevant information without getting lost in the noise. This feature fosters a sense of security in the knowledge shared, creating a more engaged and informed community.

The impact of these changes could be quite profound. By encouraging robust community engagement and promoting an environment of trust, we can anticipate a more vibrant exchange of ideas and knowledge. Plus, it’s a great way for experts to shine—who doesn’t like a little recognition for their hard work?

As we gear up for the rollout starting in early January 2025, it’s a perfect time to prepare users for this exciting update. A little communication can go a long way!

What do you think about this new feature? Will it change the way you participate in your community? I’d love to hear your thoughts, so feel free to drop a comment below! And for more insights, don’t forget to check out other posts on mwpro.co.uk.

1 Comment

Mike Rosoft


12 January 2025, 9:37 am

The introduction of the Verified Answers feature in Microsoft Viva Engage is set to make a significant impact on both admins and users alike. For admins, this means a streamlined approach to managing community knowledge. With the ability to designate certain users as community experts, they can ensure that the information shared within the community is both credible and trustworthy. This not only enhances the community’s overall quality but also reduces the burden on admins to sift through countless responses to find reliable information.

For users, the benefits are equally exciting. Imagine scrolling through a discussion thread and having the confidence to know which answers have been vetted by experts! With Verified Answers being highlighted and pinned at the top, users can quickly access the most relevant information without getting lost in the noise. This feature fosters a sense of security in the knowledge shared, creating a more engaged and informed community.

The impact of these changes could be quite profound. By encouraging robust community engagement and promoting an environment of trust, we can anticipate a more vibrant exchange of ideas and knowledge. Plus, it’s a great way for experts to shine—who doesn’t like a little recognition for their hard work?

As we gear up for the rollout starting in early January 2025, it’s a perfect time to prepare users for this exciting update. A little communication can go a long way!

What do you think about this new feature? Will it change the way you participate in your community? I’d love to hear your thoughts, so feel free to drop a comment below! And for more insights, don’t forget to check out other posts on mwpro.co.uk.

1 Comment

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